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Call Centre Claims

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Call Centre Claims


Suffered hearing problems or other injuries like ‘acoustic shock’ working in a Call Centre? Then speak to one of our call centre claims experts at Mercury Legal Online free on 0800 122 3130. They will be able to help you with:

Claiming for acoustic shock

It is estimated that over 400,000 people in the UK are employed in call centres or associated industries and at the moment the figure is growing year on year. It is therefore unsurprising that we are seeing a rise in call centre claims and thankfully Mercury Legal Online has expert solicitors who are ready and able to take on your case on a no up front fees basis.

We handle a wide variety of call centre related injuries such as:-

We can help you make a Call Centre injury claim

If you believe that you have suffered any kind of injury or problem as a result of working in a call centre then contact Mercury Legal Online today. Our expert solicitors are waiting to help you and remember, you will not be asked to pay any money whatsoever up front and even if your claim is unsuccessful through no fault of your own you will never be asked to pay anything to anyone.

Helping you with a claim, today

Our friendly team will do the hard work and form-filling so you dont have to. Simply fill in our compensation claim form and one of our expert advisors will be in touch, or if you prefer you can talk directly to someone now by calling our 24hr Mercury Legal Online helpline on 0800 122 3130, or request a call back – your claim will be dealt with immediately either way.

The insurance industry is currently gearing up for what many believe may be the new growth area in compensation claims – hearing problems from call centre workers. There is no question that call centres are big business in the UK many of us have either worked in one or know someone that has. Problems can occur if the equipment is not up to the necessary safety standards or if it is not maintained correctly.

Call Centre Hearing Loss

One of the main problems encountered by call centre workers in relation to their hearing occurs when feedback is transmitted into their headsets of if volume controls are not in place so that the noise is simply too loud. Over time this can lead to industrial deafness but more frequently the damage is instant caused by what is known as acoustic shock.

Both industrial deafness and acoustic shock can not only impair hearing itself but can also bring on tinnitus, a buzzing or ringing in the ears. Although it may not sound too serious tinnitus can and does have a major impact upon peoples lives even to the extent that they are unable to sleep as they cannot block out the buzzing.

There are aids to help overcome, or at least cope with, the tinnitus but they do not come cheap. Our personal injury solicitors will not only look to recover compensation for your call centre hearing problems but if appropriate will also seek additional monies so you can purchase the aids you need to manage the problem.

If you have worked in a call centre, even if it was only for a short period, and you think you have suffered either hearing problems or tinnitus as a result contact us now to see if we can help you bring a compensation claim.

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Claiming For Industrial Disease 


Industrial disease claim

There are many different types of industrial diseases you can develop after being exposed to hazardous substances or dangerous conditions at work. To find out more view our media center.